The issue with the processing of Microsoft Office files is now resolved. We apologize for the trouble and thank you for your patience.
Posted Mar 31, 2020 - 16:01 CEST
Investigating
The Showpad Platform is experiencing delays in processing new Microsoft Office files added by admins (Content Library) or Users (MyFiles). This only impacts newly added Microsoft Office files (ppt, word, excel) and does not impact any previously uploaded files. It can take a while for these files to be uploaded in the Showpad platform. We are on it and working with our vendor to resolve this ASAP. We will update here when it’s resolved.
Posted Mar 31, 2020 - 11:21 CEST
This incident affected: Showpad Content, Showpad Platform, and API & Integrations.