All Systems Operational
Showpad Coach Operational
Showpad Content Operational
Showpad Platform Operational
API & Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023
Resolved - Our engineering team has pushed out a fix which allows MeetingIQ to work with the latest release of Zoom. Additionally, if you had deactivated the new Zoom chat feature, you can once again reenable it.

Have a great weekend!

Jan 20, 18:20 CET
Identified - We have identified an issue with Showpad's MeetingIQ Bot being unable to attend meetings if you are using Zoom version 5.13.4 (released on January 15, 2023) or higher.

With this release, Zoom has introduced enhanced formatting for in-meeting chat. This setting is enabled by default and is causing the Zoom window size to change and the MeetingIQ Bot to not be able to remain in the meeting. You might notice several attempts to join and eventually not being able to remain for the duration of the meeting.
This means that recording these meetings will not be possible and result in an error after the meeting is concluded.

Our engineering team is working on a fix, but in the meantime, you should either:
- make sure to record your meetings to the Cloud (native Zoom functionality) or
- deactivate the new chat setting in Zoom by navigating to your Zoom Profile and then to Settings.

Jan 20, 09:40 CET
Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.