Performance levels have returned to normal and the incident has been resolved.
We apologize for any interruptions this might have caused and thank you for your patience as we resolved the issue.
Posted Sep 12, 2025 - 18:45 CEST
Monitoring
The fix has been rolled out and we are monitoring performance as it returns to normal levels.
Posted Sep 12, 2025 - 18:30 CEST
Identified
An issue has been identified by our engineering team and a fix is being rolled out. Once complete we will monitor the solution to ensure performance recovers.
Posted Sep 12, 2025 - 18:25 CEST
Investigating
The Showpad Platform is experiencing slowness and failing request. This is impacting both Admins and users. The issue is being investigated at the highest priority internally.
We will post back with updates as they are made available.